AuditIQ

The best way to keep your websites up to date, secure and optimised

Supported platforms:

Adobe Commerce Shopify

Other platforms coming soon

360° visibility

Find out about code issues before they become operational problems.

Proactive alerts

Receive alerts about problems and opportunities to improve the website.

Increases billable hours

Get actionable insights that your clients will want you to work on.

It's like having another entire team who are laser focussed on your clients' success

AuditIQ never sleeps, is focused 100% on your website, and delivers the kind of actionable insights that will optimise your website - all at a fraction of the cost of a team to do the same.

Constantly checking your website

Scans the code: Find out when a module becomes out of date, contains bugs or a security issue is discovered.
Checks the SEO: Deep SEO crawl uncovering technical problems. Backlink report. General SEO health.
Detects performance issues: Track front-end performance of critical pages, get actionable advice about improvements.
Analyses the configuration: Detects configuration issues that are causing problems, and makes recommendations in line with best practice.
Manages security: Detects unauthorised code changes, finds malware proactively, and ensures firewalls are working.
Monitors the server: Monitors server infrastructure to ensure that resources are coping. Finds operational server issues.

Proactively alerting you

Web portal: Comprehensive web portal that shows the current health of all of your entire websites.
Email: Daily email with any new issues - graded by severity - alongside actions to rectify each issue.
Slack: Updates into your own Slack channel, giving you real-time updates to any issues found.
Microsoft Teams: Updates into your own Microsoft Teams channel, giving you real-time updates to any issues found.
Jira: Automatically create tickets as issues are detected.

Immediately after installing AuditIQ on our clients' websites, we started to receive important notifications covering a range of subjects. These have helped us to be far more proactive with our clients - which they love - but most importantly it has enabled us to improve their websites - which they love even more. It's a win-win.

Adobe Solution Partner

Simple pricing, great ROI

AuditIQ is a subscription-based service that is priced per website.

Basic

$65 /month

Agency pricing available

400+ front-end tests covering performance, implementation and SEO
Real-time browser error detection^†
Real-time session recording^†

Essential

$125 /month

Agency pricing available

400+ front-end tests covering performance, implementation and SEO
500+ back-end tests
Real-time infrastructure monitoring
Code review
Malware detection
File integrity monitoring

Premium

$190 /month

Agency pricing available

Everything from the Basic + Essential plans

Pricing plan comparison
Platform support
	Basic $65 /month Agency pricing available	Essential $125 /month Agency pricing available	Premium $190 /month Agency pricing available
	Included in Basic	Not included in Essential	Not included in Premium
	Included in Basic	Not included in Essential	Not included in Premium
	Included in Basic	Not included in Essential	Not included in Premium
	Included in Basic	Included in Essential	Included in Premium
	Included in Basic	Included in Essential	Included in Premium
Front-end monitoring
Google Lighthouse scans Daily crawl with proactive alerting when lab data metrics from key pages reduce by a defined %.	Included in Basic	Included in Essential	Included in Premium
Core Web Vitals Weekly report with proactive alerting when field data metrics across the entire site reduce by a defined %.	Included in Basic	Included in Essential	Included in Premium
SEO technical audit Weekly crawl of the entire website, with 400+ individual checks that impact SEO.	Included in Basic	Included in Essential	Included in Premium
Browser error detection Real-time collection of front-end browser errors from site users, with proactive notifcation of new issues^†.	Included in Basic	Not included in Essential	Included in Premium
Session recording Enables you to replay customer journeys to see how real users interact with the website with real-time^†.	Included in Basic	Not included in Essential	Included in Premium
Back-end monitoring
Installed modules Notifications when installed modules are updated by their vendors. We track over 5000 modules, extensions and apps.	Not included in Basic	Included in Essential	Included in Premium
Code review Automatic code standards scanning on the entire codebase, with proactive alerts.	Not included in Basic	Included in Essential	Included in Premium
Configuration analysis 300+ daily checks to find configuration issues and opportunities to improve.	Not included in Basic	Included in Essential	Included in Premium
Database monitoring Daily checks to make sure that the database stays healthy.	Not included in Basic	Included in Essential	Included in Premium
Security
Module vulnerabilities Notifications when vulnerabilities are found in installed modules.	Not included in Basic	Included in Essential	Included in Premium
File integrity monitoring Daily checks of the deployed codebase to ensure that files have not been tampered with.	Not included in Basic	Included in Essential	Included in Premium
Malware detection Hourly check of the deployed codebase, database, and front-end Javascript against a database of over 50,000 known malware and vulnerability signatures.	Not included in Basic	Included in Essential	Included in Premium
SSL/TLS certificates Daily checks to ensure compliance and validaty of the website's browser encryption.	Included in Basic	Included in Essential	Included in Premium
Firewall Daily checks to ensure that firewall protection remains in place.	Not included in Basic	Included in Essential	Included in Premium
Operating system Daily checks to ensure that operating system components do not have security updates available for them.	Not included in Basic	Included in Essential	Included in Premium
Infrastructure monitoring
CPU monitoring Real-time checks to ensure that CPU usage is not affecting customer experience.	Not included in Basic	Included in Essential	Included in Premium
Disk space Ensuring the storage devices do not exhaust available capacity.	Not included in Basic	Included in Essential	Included in Premium
Email deliverability Daily checks to ensure that transactional emails are not subject to deliverability issues caused by misconfiguration or spam warnings.	Included in Basic	Included in Essential	Included in Premium
Alert notifications
Daily digest email Proactive email to your team to show all new/worse issues compared to the previous day.	Included in Basic	Included in Essential	Included in Premium
Slack integration Send critical issues to a Slack channel of your choice for instant alerts.	Included in Basic	Included in Essential	Included in Premium
Microsoft Teams integration Send critical issues to a Microsoft Teams channel of your choice for instant alerts.	Included in Basic	Included in Essential	Included in Premium
Jira integration Automatically create Jira tickets from new issues found^†.	Included in Basic	Included in Essential	Included in Premium
Service
1:1 onboarding You get a personalised onboarding tour when your first audit is configured, helping you to understand how to make best use of the issues found.	Included in Basic	Included in Essential	Included in Premium
Private Slack support channel Every customer gets a private Slack channel where your team can get support in real-time and ask questions about audit results.	Included in Basic	Included in Essential	Included in Premium
Web Portal Each audit is accessible via a Web Portal that gives your team access to all of the reports, alerts and issues.	Included in Basic	Included in Essential	Included in Premium
Unlimited users You can give as many internal users access to an audit as you wish.	Included in Basic	Included in Essential	Included in Premium
Whitelabel for end-clients You can give end-clients access to their audit via a whitelabel branded portal.	Included in Basic	Included in Essential	Included in Premium
Add-ons
Sales prospecting Create unlimited one-off audits for prospective clients - helps you win business!^††	Included in Basic	Included in Essential	Included in Premium
Advanced Malware analysis Go beyond detection and get expert analysis of malware and vulnerabilities that are found.^†††	From $100	From $100	From $100

^† Available Q2 2024.
^†† Available to agencies with a minimum number of paid-for audits.
^††† Available for WooCommerce, Magento and Adobe Commerce.

Frequently asked questions

How do I install AuditIQ?

For the Essential and Premium plans, there is only one piece of software to install per server, called the Audit Agent. This is distributed as a PHP phar application. Then a simple cron configuration ensures that it runs every day. For the Basic and Premium plans, there is a small piece of Javascript to install at the front-end We offer a free installation service for both.

What platforms are supported?

We currently support Magento, Adobe Commerce, Shopify, WooCommerce and BigCommerce.

Does AuditIQ change my website code?

The Audit Agent software (required for the Essential and Premium plans) sits outside of your Magento/Adobe Commerce codebase, so does not change the code at all. The Javscript snippet (required for the Basic and Premium plans) is added to code.

Can alerts be sent to multiple people?

Yes! The alerts can be configured to be emailed to multiple people. Likewise, access to the Audit Portal can be given to multiple people. You can also share access with your clients. However, most agencies use it as an internal tool to provide them with the necessary information in order to discuss with their clients.

Is any confidential information accessed?

The Audit Agent does not access any personal identifiable information on the server. It also does not transmit or transfer any such information, or code, from your server to ours. In other words, it only transfers information about the Magento code and database, not the data itself.

Does AuditIQ slow down my website?

The Audit Agent software is not part of your Magento/Adobe Commerce codebase, so does not increase the overhead of running your website. It does access your database in a read-only capacity, but this does not slow the website. Every day that the Audit Agent software runs, it takes only a few seconds to complete. For front-end checks, our platform crawls the website in order to determine performance and SEO data. That process adheres to any crawl-delay setting defined in your robots.txt file. The impact is absolutely minimal.

What if my Magento/Adobe Commerce instance has multiple websites and stores defined?

This still counts as one Magento instance, and so one client.

Ready to get started?
Contact us today.